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Terms and Conditions

Terms and Conditions


1. These terms of use (the "Terms of Use") govern your use of our website (the "Website") . Please read these Terms of Use carefully before you use the Services. If you do not agree to these Terms of Use, you may not use the Services. By using the Services, you signify your acceptance to the Terms of Use and Privacy Policy (being hereby incorporated by reference herein) which takes effect on the date on which you use the Services, and create a legally binding arrangement to abide by the same.

2.The Services is operated and owned by Tradester Retail & Wholesale Pvt Ltd (hereinafter referred to as "Fashionous", "we", "us" or "our"), a company registered in Chennai.

3. We reserve the right to modify the web-site policy without any prior notice.


3.1 You may access the Services either by (a) signing in as a guest; or (b) registering to create an account ("Fashionous Account") and become a member ("Member"); 

3.2 We will create your Fashionous Account for your use of the Services based upon the personal information you provide to us.

3.3 You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

3.4 We reserve the right to suspend or terminate your Fashionous Account and your access to the Services if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete.

3.5 You are responsible for safe guarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Fashionous Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Fashionous Account.

3.6 Goods and services purchased from the Services are intended for your person use and you represent that the same are not for resale or you are not acting as an agent for other parties.


4.1 As a general rule, you shall not be entitled to cancel your order once you have received confirmation of the same.

4.2 However, in the unlikely event we are unable to deliver stitching service to you, we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability. In such, an event you will be entitled to cancel the entire order.

4.3 If we had picked up the materials from you to stitch, we shall deliver the same back to you at no additional cost in case the order is cancelled.

4.4 We reserve the sole right to cancel your order in the following circumstance:

(i) in the event of the designated address following outside the serviceable area offered by us;

(ii) failure to contact you by phone or email at the time of confirming the order booking;

(iii) failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery; or

(vi) failure due to reasons beyond our control or attributable to the tailor.


5.1 All rates displayed for tailoring are base rates. In case of any extra work required for the product, the rates may vary to the amount of work involved. In such cases once you place the order, the Fashionous team will work with the tailor to arrive at the actual rate and convey it you. Only after getting confirmation from you will we start the work. 

5.2 In case, you choose the fabric for stitching from our gallery, the bill amount will include the fabric cost also. This will be informed to you during order confirmation by the us.

5.3 We do not ask for any pre-payment for it's tailoring service. All payments for tailoring service will have to be done as COD by you.

5.4 All prices are subject to change without notice.

a) All disputes arising out of the transactions between a user and Fashionous will be subject to the jurisdiction of Courts situated in Chennai alone.

6. Delivery Policy:

6.1 Fashionous will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by you.

6.2 All services offered are subject to availability at the time of placing your order.

6.3 We provide free delivery within Chennai. For cities other than Chennai, appropriate Shipping charges are applicable as per your delivery address

6.4 Fashionous takes care to ship the orders in good condition. However if the package is damaged due to mishandling by the courier service provider, Fashionous will not be responsible for the same.